Elevate your IT team's productivity with UmbrellaLogs™. Streamline IT support and achieve unparalleled efficiency with our game-changing multi-organizational ticketing system.
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Transform your IT support with intelligent automation and streamlined workflows
Save time by replacing repetitive manual tasks with intelligent automation.
Intuitive dashboards and smart workflows allow your team to focus on solving issues.
Manage multiple organizations and departments in one platform.
Bring teams, admins, and customers together in one centralized hub.
We have been working with some Fortune 500+ clients
See how UmbrellaLogs™ connects your organization, optimizing workflows and maximizing productivity.
Simple workflow, powerful results — streamlined for maximum efficiency
Customers log issues seamlessly from web portals or email integration
AI-powered system intelligently routes tickets to the right specialists
Teams work together with real-time communication and smart escalation
Track performance metrics and optimize workflows with advanced analytics
Choose the plan that fits your needs. All plans include essential features to get you started, with options to scale as you grow.
Perfect for individuals or small teams getting started.
Great for growing teams that need more control.
For businesses requiring advanced support and automation.
Tailored solution for large organizations with custom needs.
Real feedback from IT teams who transformed their support operations with UmbrellaLogs™
"UmbrellaLogs reduced our ticket resolution time by 40%. The automation features are game-changing."
8:21 PM / Dec /18/2017
"The multi-tenant architecture is perfect for managing our different departments. Highly recommended!"
8:21 PM / Dec /18/2017
"User-friendly interface and powerful features. Our team productivity has increased significantly."
8:21 PM / Dec /18/2017
"The reporting capabilities have transformed how we track and analyze our IT performance metrics."
2:45 PM / Jan /15/2024
"Seamless integration with our existing tools. The API documentation is excellent and comprehensive."
11:30 AM / Feb /08/2024
"Customer satisfaction scores improved by 35% since implementing UmbrellaLogs. Outstanding platform!"
4:15 PM / Mar /22/2024
"The scalability is impressive. We've grown from 50 to 500 agents without any performance issues."
9:20 AM / Apr /10/2024
"The knowledge base feature has reduced duplicate tickets by 60%. Our team can focus on complex issues now."
1:55 PM / May /18/2024
"Excellent customer support and training resources. The migration was smooth and well-supported."
6:30 PM / Jun /25/2024Happy Customers
Uptime
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Get started today and see the difference intelligent automation can make
Trusted by 10,000+ companies worldwide